You moved into a house with an existing security system
Sometimes when you close on a home, a home security system is already established. All the devices function well, are installed in the correct spaces, and are ready to go. In this case, you might discover that you have to call and establish a new monitoring contract. A Vivint expert will still come out to ensure there are no usability issues, and they might offer suggestions on upgrades. It's a preliminary visit, and you can have your 24/7 monitoring set up without worrying about any new devices -- unless you add on.
The old owners can transfer an existing Vivint contract to you for a nominal transfer fee to make the process a snap. If the previous owners are moving to an apartment or smaller home, transferring the security service may be an addendum of the sale.
You want to move and take your old components with you
You might need to take your old smart devices with you to a new place when you move. That’s fairly simple to transfer, as many alarms and smart devices are portable. You can take down each component yourself or call a Vivint installer to dismantle the system. Then our installers will set up the same components -- and any additions you want to have -- in your new home. And your home security contract will stay the same.